Enso PM is the AI front desk for property management companies, operated by Enso Integration LLC (doing business as Enso AI). Our text number, +1 (817) 518-4651, sends operational alerts to the staff of property management companies that use Enso PM, and replies to residents and prospective renters who text it first. It never sends marketing or promotional messages.
1. What this program is
When a resident calls or texts a property management company that uses Enso PM, our AI answers, logs the request, and alerts the right person on that company's team by text. Those alerts are the program described on this page. The program name is Enso PM alerts.
2. Who receives texts
Two kinds of people receive texts from this number, on two different bases.
- Enrolled staff. Employees and contractors of a property management company that uses Enso PM — the on-call person for emergencies, and whoever a request is assigned to. They receive texts only after opting in as described in section 3.
- People who text the line first. A resident or prospective renter who sends a text to a company's Enso PM number receives automated replies inside that same conversation, answering what they asked. We never send an unsolicited first message to a resident or prospect.
3. How you opt in
Staff consent is collected inside the Enso PM application at app.ensopm.ai, which sits behind a customer login. It works in two steps, and nothing except the confirmation text is sent until both are complete.
- Enrolment. Either you add your own mobile number under Settings › You, beside the disclosure "Where request alerts are texted", or an administrator at your company adds your number when creating your account and must tick an unchecked box confirming you agreed to receive texts.
- Confirmation from your handset. Your phone then receives exactly one message: "[Company] uses Enso PM to alert staff about tenant requests. Reply YES to receive texts, STOP to opt out. Msg&data rates may apply." Alerts begin only after you reply YES. If you never reply, you never receive another text.
Changing your mobile number clears your consent and starts the confirmation over. Consent to texts is never a condition of purchasing or using Enso PM.
What the two consent screens look like. These are the exact screens inside the application; the box is never pre-ticked.
4. Message frequency and cost
Message frequency varies with how many requests your company receives; a typical on-call person receives a few texts a week and more during an emergency. Message and data rates may apply according to your mobile carrier's plan. Carriers are not liable for delayed or undelivered messages.
5. How to stop
Reply STOP to any message to opt out. You will receive one confirmation that you have been unsubscribed, and no further alerts will be sent to that number until you reply START or re-enrol inside the application. You can also remove your number under Settings › You, or ask your administrator to remove it.
6. Help
Reply HELP to any message for assistance, email support@ensointegration.ai, or visit ensopm.ai.
7. Privacy
Mobile numbers and opt-in records collected for this program are used only to deliver the alerts described here. We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Consent to this program is specific to Enso PM alerts and is never bundled into any other agreement. See our Privacy Policy and Terms of Service.
8. Contact
Enso Integration LLC
17350 State HWY 249, Suite 220 #37085, Houston, TX 77064
support@ensointegration.ai