120 emails a day. 3 minutes each. That's 6 hours your team will never get back — unless you have Enso PM. Our email agent reads, categorises, and responds to every tenant and prospect email within minutes. Around the clock. Without a single typo.
Enso PM reads every email, understands the intent, and takes the right action — without your team lifting a finger.
A tenant, prospect, or vendor sends an email to your property management address. Enso PM receives it instantly.
The AI reads the email, identifies the intent — maintenance request, lease inquiry, payment question, complaint — and selects the right response workflow.
A personalised, on-brand reply is sent within minutes. Trained on your policies, tone, and property details — it sounds exactly like your best team member wrote it.
Complex situations — legal notices, emergencies, sensitive complaints — are flagged and forwarded to your team with full context and a suggested response.
From first inquiry to lease renewal — Enso PM handles the entire email lifecycle for your properties.
No more 6-hour wait times. Every email gets a thoughtful, accurate reply in minutes — whether it arrives at 9am or 3am on a Sunday.
The AI categorises every email automatically — maintenance, leasing inquiry, payment, complaint, vendor — and routes it through the correct workflow instantly.
60 days before a lease expires, the AI sends a personalised renewal offer. It handles the back-and-forth, answers questions, and flags only genuine negotiations for your team.
From initial report to vendor dispatch to resolution confirmation — the AI manages the entire maintenance email chain, keeping tenants updated at every step.
The AI is trained on your specific communication style, policies, and property details. Every reply sounds like it came from your best team member — not a robot.
Track response times, email volume by category, tenant satisfaction scores, and team escalation rates — all in one dashboard. Know exactly what is happening in your inbox.
We are early. You would find that out on your first reference call anyway, so you may as well hear it from us.
Four, and only four. Each one means the same thing here, on ensofm.ai, and on our parent site, and none of them go up until we can show the working.
Plus 10,000+ conversations handled monthly across our customer base.
No customer quote we cannot put a real name and a real signature behind. No star rating we did not earn on a public review site. No wall of logos belonging to companies that never bought anything. No occupancy turnaround from a portfolio that does not exist.
When our first customers agree to be named, their numbers go on the case studies page with their permission attached. Until then, the honest way to evaluate this is to put it in front of your own portfolio and watch what it does with a real inquiry.
Connects directly to your property management software
That is your call, and the setting is yours to make. The agent replies in your brand voice, and you decide whether outbound email carries an AI disclosure — some operators disclose everywhere as policy, others only where a state requires it. Outbound commercial email follows CAN-SPAM either way.
Maintenance requests, leasing inquiries, availability questions, payment queries, lease renewal conversations, vendor communications, and general tenant questions. Anything it is not confident about, or that looks legal, sensitive, or urgent, goes to your team instead of being answered.
The AI recognises legal notices, complaints, emergency situations, and complex negotiations. These are immediately escalated to your team with the full email thread and a suggested response — so you always have context.
Yes. During onboarding we train the AI on your existing email templates, tone of voice, property policies, and FAQs. After training, responses are reviewed and refined until they match your standards exactly.
The AI monitors lease expiry dates in your property management software. 60 days before expiry it sends a personalised renewal offer. It handles follow-ups, answers questions about new terms, and only escalates when a tenant wants to negotiate pricing or special terms.
Let Enso PM handle your inbox while your team focuses on growing your portfolio. Set up in a week. No contracts.
✓ Free setup ✓ No credit card required ✓ Live in 24 hours
